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System status

All systems operational

No incidents detected by the live probe.

Last checked 10/26/2026, 10:32:31 AM · refreshes every 30 seconds.

Last 90 days

Jul 28, 2026 to Oct 26, 2026

Average uptime
92.70%

Across monitored services

Incidents
1856

No active incidents

Average recovery
30m 14s

788h 47m total service impact

Application databaseIncidents: 3
99.13%uptime
Jul 29, 2026Oct 26, 2026
Payments — StripeIncidents: 101
97.44%uptime
Jul 29, 2026Oct 26, 2026
Edge infrastructure — CloudflareIncidents: 72
77.51%uptime
Jul 29, 2026Oct 26, 2026
WebsiteIncidents: 812
91.42%uptime
Jul 29, 2026Oct 26, 2026
authIncidents: 868
97.98%uptime
Jul 29, 2026Oct 26, 2026

Components

Application databasePlanetScale Postgres via Hyperdrive — bookings, accounts, chat history.
Operational309ms
Payments — StripeCard processing + Apple Pay / Google Pay.
Operational415ms
Edge infrastructure — CloudflareCDN, Workers, R2 object storage, and Hyperdrive DB pooling.
Operational300ms
Websitewww.getmyhotels.com — search, chat, and booking pages.
Operational184ms
auth
Operational2011ms

Incident history

50 in the last 90 days

Saturday, October 24, 2026

Payments — Stripedegraded
Resolved · 58m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/24/2026, 6:05:30 PM·Resolved 10/24/2026, 7:03:30 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 2h 7m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/24/2026, 1:03:30 AM·Resolved 10/24/2026, 3:10:30 AM

Friday, October 23, 2026

Edge infrastructure — Cloudflaredown
Resolved · 5h 3m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/23/2026, 3:35:34 PM·Resolved 10/23/2026, 8:39:30 PM

Thursday, October 22, 2026

Payments — Stripedegraded
Resolved · 3h 35m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/22/2026, 10:23:30 PM·Resolved 10/23/2026, 1:58:30 AM

authdegraded
Resolved · 2m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/22/2026, 7:57:30 PM·Resolved 10/22/2026, 7:59:30 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 29m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/22/2026, 5:04:30 PM·Resolved 10/22/2026, 5:33:30 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 41m 1s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/22/2026, 3:36:31 PM·Resolved 10/22/2026, 4:17:31 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 43m 0s

Cloudflare Workers API Latency

Started 10/22/2026, 3:35:31 PM·Resolved 10/22/2026, 4:18:31 PM

authdegraded
Resolved · 1m 56s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/22/2026, 2:33:34 PM·Resolved 10/22/2026, 2:35:30 PM

Payments — Stripedegraded
Resolved · 2h 23m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/22/2026, 2:22:33 PM·Resolved 10/22/2026, 4:46:31 PM

Wednesday, October 21, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 3h 14m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/21/2026, 4:44:30 PM·Resolved 10/21/2026, 7:58:30 PM

Tuesday, October 20, 2026

Payments — Stripedegraded
Resolved · 5h 54m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/20/2026, 7:12:31 AM·Resolved 10/20/2026, 1:06:34 PM

Monday, October 19, 2026

authdegraded
Resolved · 2m 15s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/19/2026, 2:48:30 PM·Resolved 10/19/2026, 2:50:45 PM

Friday, October 16, 2026

authdegraded
Resolved · 2m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/16/2026, 1:46:57 PM·Resolved 10/16/2026, 1:48:57 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 1h 4m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/16/2026, 12:04:21 AM·Resolved 10/16/2026, 1:08:21 AM

Thursday, October 15, 2026

authdegraded
Resolved · 3m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/15/2026, 8:09:20 PM·Resolved 10/15/2026, 8:12:21 PM

Payments — Stripedegraded
Resolved · 2h 17m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/15/2026, 6:38:21 PM·Resolved 10/15/2026, 8:55:21 PM

Payments — Stripedegraded
Resolved · 52m 59s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/15/2026, 5:10:21 PM·Resolved 10/15/2026, 6:03:21 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 10h 50m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/15/2026, 10:50:21 AM·Resolved 10/15/2026, 9:40:21 PM

Payments — Stripedegraded
Resolved · 11m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/15/2026, 2:09:21 AM·Resolved 10/15/2026, 2:20:20 AM

Wednesday, October 14, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 19h 53m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/14/2026, 5:38:21 AM·Resolved 10/15/2026, 1:31:21 AM

Tuesday, October 13, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 8h 50m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/13/2026, 3:20:55 PM·Resolved 10/14/2026, 12:11:20 AM

Monday, October 12, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 7h 27m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/12/2026, 4:24:37 PM·Resolved 10/12/2026, 11:51:37 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 31m 58s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/12/2026, 1:34:38 PM·Resolved 10/12/2026, 2:06:37 PM

Payments — Stripedegraded
Resolved · 2m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/12/2026, 8:04:37 AM·Resolved 10/12/2026, 8:06:37 AM

Friday, October 9, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 18m 1s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/9/2026, 6:53:42 PM·Resolved 10/9/2026, 7:11:43 PM

Wednesday, October 7, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 9h 2m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/7/2026, 2:51:12 AM·Resolved 10/7/2026, 11:53:12 AM

Tuesday, October 6, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 1h 58m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/6/2026, 1:36:54 PM·Resolved 10/6/2026, 3:34:54 PM

Payments — Stripedegraded
Resolved · 6h 33m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/6/2026, 12:32:46 AM·Resolved 10/6/2026, 7:05:54 AM

Monday, October 5, 2026

Edge infrastructure — Cloudflaredegraded
Resolved · 4h 41m

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/5/2026, 5:56:20 PM·Resolved 10/5/2026, 10:37:46 PM

Friday, October 2, 2026

Edge infrastructure — Cloudflaredown
Resolved · 10m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/2/2026, 9:49:48 PM·Resolved 10/2/2026, 9:59:48 PM

Payments — Stripedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 10/2/2026, 6:04:58 AM·Resolved 10/2/2026, 6:05:58 AM

Wednesday, September 30, 2026

Application databasedown
Resolved · 18h 17m

unreachable

False alarm: our monitoring job was failing, so the database check could not run. The database itself was not down.

Started 9/30/2026, 7:42:56 PM·Resolved 10/1/2026, 2:00:29 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 5h 52m

R2 Latency

Minor Cloudflare R2 latency that only affected photo caching. Bookings were not affected.

Started 9/30/2026, 1:50:32 PM·Resolved 9/30/2026, 7:42:56 PM

Application databasedown
Resolved · 27m 0s

unreachable

False alarm: our monitoring job was failing, so the database check could not run. The database itself was not down.

Started 9/30/2026, 1:50:32 PM·Resolved 9/30/2026, 2:17:32 PM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 6:40:30 AM·Resolved 9/30/2026, 6:41:30 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:52:34 AM·Resolved 9/30/2026, 4:53:34 AM

authdegraded
Resolved · 52s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:45:42 AM·Resolved 9/30/2026, 4:46:34 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:32:34 AM·Resolved 9/30/2026, 4:33:34 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:25:34 AM·Resolved 9/30/2026, 4:26:34 AM

authdegraded
Resolved · 55s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:20:38 AM·Resolved 9/30/2026, 4:21:34 AM

authdegraded
Resolved · 39s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 2:30:54 AM·Resolved 9/30/2026, 2:31:34 AM

authdegraded
Resolved · 19s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:45:25 AM·Resolved 9/30/2026, 1:45:44 AM

Websitedegraded
Resolved · 22s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:44:14 AM·Resolved 9/30/2026, 1:44:36 AM

authdegraded
Resolved · 22s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:44:14 AM·Resolved 9/30/2026, 1:44:36 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:37:14 AM·Resolved 9/30/2026, 1:38:14 AM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:37:14 AM·Resolved 9/30/2026, 1:38:14 AM

authdegraded
Resolved · 47s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:32:27 AM·Resolved 9/30/2026, 1:33:14 AM

Websitedegraded
Resolved · 47s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:32:27 AM·Resolved 9/30/2026, 1:33:14 AM

authdegraded
Resolved · 1m 10s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:09:14 AM·Resolved 9/30/2026, 1:10:23 AM

Alert delivery

Incident resolved email
pw3m723qkdenb29qqb4pldk8 · Recipients: 2
Delivered10/24/2026, 7:03:38 PM
Incident opened email
pw3m723qkdenb29qqb4pldk8 · Recipients: 2
Delivered10/24/2026, 6:06:10 PM
Incident resolved email
ry938pey6xao35uy9ll5h17r · Recipients: 2
Delivered10/24/2026, 3:10:45 AM
Incident opened email
ry938pey6xao35uy9ll5h17r · Recipients: 2
Delivered10/24/2026, 1:04:18 AM
Incident resolved email
zgi4nisnlvw2q9oalp3k981c · Recipients: 2
Delivered10/23/2026, 8:40:18 PM
Incident opened email
zgi4nisnlvw2q9oalp3k981c · Recipients: 1
Delivered10/23/2026, 3:37:40 PM
Incident opened email
zgi4nisnlvw2q9oalp3k981c · Recipients: 1
Pending10/23/2026, 3:37:39 PM

Get notified

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Reporting an outage you're experiencing right now? Email support@getmyhotels.com with the URL, time, and a screenshot. For security issues see /security